Returns & Exchanges
At Cupids, we want you to love your glow; if you are not entirely satisfied with your beauty purchase, we offer a 30-day window for returns on all eligible products. Please ensure that items are returned in their original packaging to maintain hygiene standards.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original box and include the printed return authorization slip to ensure faster processing.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing